Saturday, June 16, 2012

What We're Working On at Zumbi Mobile Solutions

iOS Development:

iOS is all the rage, but not for nothing. I've developed in Microsoft .NET as well as tried my hand at Android OS, and I must say that Objective C, while different from (even) C# and Java, it's easier to ramp up learning curve-wise once the general syntax differences are understood. The caveat (of course) is that one has had some Object Oriented Programming (OOP) experience. Still, interesting challenges abound designing a proof-of-concept app for a catering company.

Kindle Publishing:

With the feedback from our first foray into Kindle Publishing, we are in discussions to publish a sophomore title for the 2012 holiday season.

Remote Technical Support:

For the longest time, in my experience, customer support seemed a two-ring arena: enterprise and consumer support. The latter ring appears to be morphing into two. The first ring remains the traditional paradigm of a technical experts helping a not-necessarily trained or experienced end-users on consumer products (e.g. mobile devices). The second ring leans toward fan-based product support (or technical sales support, for you business majors), where the end user had a history or expertise and affinity with a particular brand or product sector as does the individual providing the support. 

There are opportunities for both support providers and consumers. Providers have opportunities to create niche value propositions, and consumers have a wider menu of support packages to choose from.